Membership
Terms & Conditions

• ·Memberships are ongoing and automatically renew each billing cycle until cancelled.
• ·Memberships are personal and cannot be transferred, shared or assigned to another person.
• ·Memberships provide access to the number of classes included in your selected membership.

• ·Membership fees are charged automatically using your nominated payment method.
• ·It is your responsibility to ensure your payment details remain current.
• ·If a payment fails, your membership may be suspended until payment is received.
• ·Any overdue fees must be paid before attending further classes.

• ·All classes must be booked through our online booking system.
• ·Class availability is subject to capacity.
• ·Memberships do not guarantee a place in a particular class or instructor’s session.

• ·You may cancel your booking up to 2 hours before the scheduled class without penalty.
• ·Late cancellations (less than 2 hours before class) and no-shows will result in the class being forfeited.
• ·Members may incur a late cancellation or no-show fee to ensure fair access for all members.

• ·Memberships may be cancelled with 7 days’ notice.
• ·Membership fees paid before cancellation are non-refundable.
• ·Memberships cannot be backdated or partially refunded.

• ·Memberships may be placed on hold or frozen upon request.
• ·Freeze requests must be submitted before the requested hold period begins.
• ·Medical holds outside these limits may be considered at the discretion of Bloc Pilates with appropriate supporting documentation.

Bloc Pilates reserves the right to cancel bookings made for unexpected and/or expected studio closures. Members will be informed of scheduled closures via email and/or text messages and will not be billed during these times.

• ·Classes included in your membership must be used within each billing period unless otherwise stated.
• ·Unused classes do not roll over to the next billing cycle.

• ·You are responsible for informing your instructor of any injury, illness, pregnancy or change in your health before participating.
• ·You confirm that you are participating voluntarily and are physically capable of undertaking reformer Pilates exercise.
• ·Participation is at your own risk.

Everyone accepts our Customer Waiver before their first class.

To help create a great experience for everyone, members agree to:

• ·Arrive on time. For safety reasons, late entry may not be permitted.
• ·Wear grip socks during all reformer classes.
• ·Clean equipment after use using the products provided.
• ·Treat instructors, staff, equipment and fellow members with respect.

While Bloc Pilates takes reasonable care to provide a safe environment, participation in exercise carries inherent risks. To the extent permitted by Australian law, Bloc Pilates is not liable for injury, loss or damage arising from participation in classes except where liability cannot legally be excluded.

Bloc Pilates is not responsible for lost, stolen or damaged personal belongings.

From time to time, photos or videos may be taken within the studio for promotional purposes. We will always respect your privacy. Please let us know if you do not wish to appear in any promotional material.

Bloc Pilates may update these Terms & Conditions from time to time. The most current version will always be available on our website and will apply from the date it is published.

Questions about your membership? Email hello@blocpilates.com or message us on Instagram @bloc_pilates.

Thank you for being part of Bloc Pilates. We’re committed to creating a welcoming, challenging and supportive space where everyone can enjoy great movement.